FAQ

Where do you ship?

Finch Goods Co. ships to Canada and USA. We're pleased to offer FREE SHIPPING to the US and Canada on all orders over $100, otherwise it's a flat rate of $10.

Do you ship internationally?

We typically ship only to Canada and the US, however we sometimes do make exceptions to ship internationally. Tell us your story, and we may make an exception. Please email info@finchgoods.com for more information.

How do I get FREE shipping?

We provide FREE shipping for all orders over $100 to Canada and the US.

What are the estimated shipping times?

USA Orders: It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Though we do our best, orders are not guaranteed to ship the same day. Please allow up to 2 business days for orders to process. All orders are shipped via Canada Post with expected delivery between 5-7 days.
Canadian orders: It may take 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Though we do our best, orders are not guaranteed to ship the same day. Please allow up to 2 business days for orders to process. All orders are shipped via Canada Post with expected delivery between 3-5 days.

Will I get charged customs?

All Canadian orders are free from custom fees along with health care. Great to be Canadian eh?
For US orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country.

What payment methods do you accept?

We accept PayPal, Visa, Mastercard, American Express and for those that want to purchase socks anonymously without the NSA tracking it, we proudly accept Bitcoin.

What is your return & exchange policy?

We are both gentlemen. We will be fair to you, and expect the same. Please email info@finchgoods.com

Do you charge sales tax?

Please note that sales tax is not included in listed prices. These collected taxes are mandated by the provincial governments and Finch Goods Co. in no way benefits from this.

Where are your products from?

We’ve curated our collection from an assortment of contemporary designs and independent labels from the U.S., Canada and abroad.

What currency is your pricing in?

All prices listed are in Canadian currency by default, however you can change currency to USD in the top right hand corner of the header. Prices are calculated at the current exchange rate, updated daily. Please note that in the final step of the checkout, currency will be shown in Canadian dollars.